ebay managed payments

[big10p]

Just sold my first item on ebay since they ditched PayPal and introduced the new 'managed payments'. Apart from seemingly having to wait the best part of a week before getting my money, instead of instantly when they used PayPal, they also seem to have taken a fee greater than the usual 10%.

Item sold for £249.95 and the amount showing as 'processing' on ebay is £217.66. Anyone know what the extra few quid have been taken for? Have they charged me for this Packlink crap which I don't want to use (but they only let me set delivery to Packlink or Royal Mail)? ebay just get worse and worse...

 

[thegreathopper]

I sold something on EBay this week for a similar amount and the money went straight to my PayPal.

Sorry that’s not helpful with your post, but got me wondering when the change happens.

 

[big10p]

I sold something on EBay this week for a similar amount and the money went straight to my PayPal.

Sorry that’s not helpful with your post, but got me wondering when the change happens.

Interesting. I thought ebay doesn't pay into PayPal anymore.

 

[phillv85]

all my recent buys on eBay have been with PayPal, so they’re still taking it in some cases.

 

[stevebm1]

I believe they take the fee's straight away now instead of invoicing you every month

 

[big10p]

all my recent buys on eBay have been with PayPal, so they’re still taking it in some cases.

You mean for things you've bought or sold? I know you can still buy things with paypal.

 

[Rog69]

I have several things listed at the moment and one sold on Thursday and was paid with Paypal. I do keep seeing a link asking me to set up the new payment system but I have been ignoring it so far. I think it is something you need to set up with them before it comes into play and we are in a period of grace at the moment.

 

[Luigi]

Cannot tell for the UK, but in Germany they now take 11% of the total amount (which includes the shipping!!!

) instead of 10% on the sales price. Plus 35ct for each 'order' (if someone buys more things from you you still pay 35ct).

I could live with the 1% more but NOT with ebay pulling money from the shipping....WTF?

Luigi2021-03-20 16:56:15

 

[itruk]

You do get the option to pay differently now. Perhaps the buyer chose the alternative method and paid through ebays new system?

 

[big10p]

Just asked on the ebay forum and got the following reply. What a joke when they were saying how great it is that we don't have to pay PayPal fees anymore.

before managed payments you paid two fees,

10% to ebay and 2.9% plus 30p to paypal

you now pay 12.8% plus 30p to ebay and don't pay paypal anything

 

[yorkshire_spam]

I pulled everything I had for sale on eBay a while ago - add up all the fees and I'm flogging stuff for nothing and end up out of pocket on the packing/postage etc. - screw that

 

[qjuk]

Yes, the eBay fee has now gone up from 10% to 12.8% plus a 30p per transaction charge (basically creaming off the PayPal fee). If you had something that was cash on collection, then you lose out as you previously only paid 10% as no PayPal was involved, now it’s the full 12.8% plus 30p.

From what I understand, there’s also a new International fee as well, if your buyer is abroad then eBay take up to another 2.4% off in additional fees based on the entire amount the buyer paid (including what they paid for shipping, handling, taxes and other fees), so the seller is left with even less money.

As a seller, you have to opt in to the new managed payments, otherwise (at the moment) you will still get paid via PayPal.

qjuk2021-03-20 18:35:52

 

[_Matt_]

Imagine how many sales take place on Ebay in a year. The urge to multiply that figure by 30p or a couple more % of the selling price must be irresistible to them.

I can picture someone sat there in their office with a calculator typing in 255,456,877 sales x 30p =

 

[big10p]

Yes, the eBay fee has now gone up from 10% to 12.8% plus a 30p per transaction charge (basically creaming off the PayPal fee). If you had something that was cash on collection, then you lose out as you previously only paid 10% as no PayPal was involved, now it’s the full 12.8% plus 30p.

From what I understand, there’s also a new International fee as well, if your buyer is abroad then eBay take up to another 2.4% off in additional fees based on the entire amount the buyer paid (including what they paid for shipping, handling, taxes and other fees), so the seller is left with even less money.

As a seller, you have to opt in to the new managed payments, otherwise (at the moment) you will still get paid via PayPal.

Ouch. I guess when you have a market monopoly, you can basically get away with anything. I wouldn't have signed up to managed payments had I known, but their emails seemed to make out it was mandatory.

 

[Bensonrad]

I think you have until 30th April to sign up to their new scheme, then it becomes mandatory. I was trying to sell as much as I could before the change. They never mentioned how much their new fews were, just said it was a better deal than using the older paypal way. All my recent listings were on the £1 final fee weekends, but they still took 10% of postage costs on top, which I'd never factored in. The killer was on the Sun 28th Feb, they had a glitch all evening which prevented a lot of bidders from bidding, all my listings were set to end from 6pm til 10pm, all my regular bidders could not bid and told me so afterwards via messages, stuff sold for single bids at rock bottom prices (made prior to that evening), I reckon I lost £150-£200 that night. Their customer service is a joke I've had to lodge the same complaint twice now each weekend, while their management make a decision (despite admitting it was their site that had issues) and get back to be my Tuesday, here I am at Saturday again and no reply. Facebook marketplace and forums are the way forward with selling again now.

 

[penrhos]

I've held out on signing up but it's even made paying for stuff a pain.

The amount of times I've had to login to PayPal to pay for stuff when my PayPal account has always been linked is a joke...

Needless to say I'll be listing some stuff on £1 offer weekends but not otherwise, and where I can source stuff from FB, forums, amazon I will be doing so.

 

[Bensonrad]

I've held out on signing up but it's even made paying for stuff a pain.

The amount of times I've had to login to PayPal to pay for stuff when my PayPal account has always been linked is a joke...

Needless to say I'll be listing some stuff on £1 offer weekends but not otherwise, and where I can source stuff from FB, forums, amazon I will be doing so.

Do you reckon they'll still do £1 weekends, I've had one every two weeks for the past 6 weeks, which would have meant this weekend might have fallen into that category, nothing came through though.

 

[frothmeister]

I'm on a £1 weekend at this very moment, after having signed up to the new payment system about 10 days ago.

So better under these circumstances, as zero paypal fees to pay. That's regardless of how the customer pays for any items sold.
frothmeister2021-03-20 22:48:56

 

[big10p]

Yeah, I'm on a £1 weekend at the mo, too. I will only be listing stuff on £1 weekends from now on.

 

[DaveR]

yes i heard some categories the fees went up. With regards the Managed Payments, its slowly being deployed to everyone, so half and on Paypal and half are on the MP.